The Implementation Partner
Services 

Expert support to get you live, keep you running, and embed data-driven decision making into how your teams work.

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What's included in Services

Two capabilities that turn governed data into usable intelligence

Included
Fully managed onboarding
Every Configur engagement includes full managed onboarding. We handle the setup so your teams can focus on using insight from day one.
Data connections and integrations
Full data management and validation
Initial reporting and dashboards
Access controls and governance
Training and handover
Ongoing Service Management
The option you don't get with typical SaaS. Access to our team to develop or maintain the platform after go-live.
Continuous optimisation
Add new data sources
Roll out to additional functions
Build new reports or dashboards
Scale without rebuilding
Data & Al Transformation & Consulting
Strategic guidance to embed data-driven practices and Al into how your organisation operates.
Al Readiness assessment
Change management support
Process redesign
Adoption programmes
Training & Workshops
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Included, Not Additional

The value of a full data team, built into your platform

Most organisations pay separately for data consultants, integration specialists, and BI developers. With Configur, this expertise is included as part of your fully managed onboarding.

Discovery & Scoping

Kick-off sessions to understand your systems, data landscape, and strategic objectives

Data Sourcing

Secure data collection, API connections, and integration architecture tailored to your stack

Data Transformation

Cleansing, structuring, and creating a golden record that's actionable across all connected systems

Visualisation & Delivery

Dashboard creation, query building, and user acceptance testing until you're fully operational

£150k+
Typical annual cost of equivalent consultancy and integration work
6-12 months
Time saved versus building custom data infrastructure
Ongoing Optional
Continuous support and adaptation as your needs evolve

Access to a specialist data and transformation team

Configur is not just software. Behind every implementation is a team of data professionals with deep experience in digital transformation, process engineering, and enterprise data strategy.

This means you get custom solutions tailored to your business needs, not generic templates that require internal technical expertise to configure.
Our team works alongside yours to ensure the platform delivers genuine operational value from day one.
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6 Sigma Black Belts

Process improvement methodology

Project Management

Certified delivery professionals

Process Engineering

Workflow optimisation expertise

Solutions Consultants

Data and digital transformation

Big Data Expertise

Enterprise-scale data handling

Data Strategists

Strategic insight and roadmapping

Included as standard
Managed onboarding
Every Configur engagement includes full managed onboarding. We handle the setup so your teams can focus on using insight from day one.
Data connections and integrations
Full data management and validation
Initial reporting and dashboards
Access controls and governance
Training and handover
This is not optional. It's how we ensure every deployment delivers value.
Get Started
Hybrid management
The option you don't get with typical SaaS. Access to our team to develop or maintain the platform after go-live.
Ongoing upport
Continuous optimisation as your needs evolve
One-off projects
New data sources, functions or capabilities
Add new data sources when ready
Roll out to additional functions
Build new reports or dashboards
Scale without rebuilding
Speak to the team

Consulting & Transformation

Included
Al Readiness Assessment
Understand whether your organisation is ready for Al, and what needs to change first.
Data quality assessment
Governance review
Priority use cases
Roadmap output
Configur+
Hands-on support to design data models, reporting structures and frameworks tailored to you.
Additional Data, Integrations and Dashboards
Al Agents and automation
Custom Al Models
Advisory for your Data and Al Journey
Education & Workshops
Practical sessions to improve data literacy and build confidence across teams.
Data literacy training
Leadership sessions
Team alignment
Platform training
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What Services provides

Move from reactive reporting to proactive insight

Faster time to value

Get up and running with expert setup

Reduced risk

Avoid costly mistakes from day one

Ongoing optimisation

Continuous improvement as you grow

Long-term adoption

Sustained value from the platform

Why this matters

Data platforms fail when ownership is unclear, teams are stretched, and trust erodes over time.

Services exists to prevent that

Why a standalone SaaS platform isn't always the answer

Buying a SaaS license often sounds like the fastest path to value. But the reality is different. Most platforms require significant internal resource to configure, integrate, and maintain — resource that many organisations simply don't have.

This leads to underutilisation, poor data quality, and teams reverting to spreadsheets within months.
Configur is different. By bundling expert implementation and optional ongoing management into the model, we ensure the platform actually delivers - not just deploys.
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Explore PlatformExplore Insights
Typical SaaS
Self-service setup with limited support
Internal teams stretched to configure
Adoption drops without ongoing attention
No option to hand back ownership
Configur +Services
Fully managed onboarding included
Your team focuses on insight, not setup
Optional ongoing support post go-live
Flexibility to take control when ready
Read more about why the implementation model matters as much as the platform itself.
Read the article: Why SaaS alone isn't enough →