Every customer.
Every channel. Every store.
One connected view of performance, operations and demand.
Retail teams run on huge volumes of data. Ecommerce platforms, POS systems, inventory tools, ERP, footfall counters, CRM, customer service systems, paid media platforms and spreadsheets across every team. What they rarely have is a single, trusted view of what's happening and why.
Configur brings all of this together so retail leaders can make faster decisions, respond to demand shifts, reduce operational friction and improve performance across stores, ecommerce and fulfilment.
Solutions Built For Retail Teams
Configur serves the teams who drive trading performance, customer experience and operational efficiency.
Trading & Commercial Teams
Real-time visibility of what's driving performance across categories, channels and stores.
Ecommerce & Digital
Unified view of online performance, marketing attribution and customer behaviour.
Retail Operations
Multi-site visibility, store performance comparisons and operational risk indicators.
Supply Chain & Fulfilment
Stock visibility, fulfilment tracking and early warning of logistics issues.
Marketing & CX
Connect marketing activity to real commercial outcomes and customer lifetime value.
The challenge for retail organisations
Retail is fast, complex and unforgiving. Teams face constant pressure to move quickly.
Fragmented data across ecommerce, stores, supply chain and marketing
Inconsistent reporting between HQ, ecommerce, regional managers and store teams
Time-consuming manual exports from Shopify, Magento, Klaviyo, Meta Ads, Google Ads, POS or ERP
Poor visibility of stock, availability, fulfilment delays and returns
Attribution confusion across channels
Siloed teams (Trading, Marketing, CX, Ops) each reporting differently
Lack of real-time insight to act on early demand or underperformance
Difficulty understanding why sales are up or down in specific stores or categories
Rising operational costs and tight margin pressure
Inconsistent in-store execution and no visibility of impact
Customer behaviour changing faster than reporting cycles
Configur gives retail organisations the clarity they rarely get from point systems. A complete picture of trading, supply, customer experience and channel performance in one place.
How Configur Helps
One connected view across sales, ecommerce, stores, marketing and operations
Real-time trading insight
See exactly what's driving sales up or down. Category performance, store-level variances, online vs offline shifts, margin and promo effectiveness, conversion and basket behaviour.
The story behind the numbers, not just the numbers.
Supply, stock and fulfilment visibility
Predict and manage operational risk. Low or at-risk stock, slow-moving products, fulfilment delays, returns patterns, supplier performance and availability impacting conversion.
Highlights bottlenecks before they hit the customer.
Marketing and CX insight in context
Understand which activities are actually driving revenue, retention and category growth. Paid media connected to real sales, CRM impact, customer lifecycle patterns.
Link decisions to real commercial outcomes.
Multi-site performance visibility
Compare like-for-like store performance, spot underperforming locations, identify staffing or compliance patterns, track impact of local events, footfall or weather.
Understand store-level execution impact.
Ask Abi. Get Answers Instantly.
Abi gives retail teams immediate answers to questions like "Why did sales drop in Region 3 yesterday?" or "Which stores need operational support right now?" and responds with clear, actionable insight.
Configur in Action
Watch how Configur transforms data into insights.
What retail organisations gain
More predictable performance across stores and channels. Less reactive, more informed trading and operational planning.
Better trading decisions, taster
Real-time insight into what's driving performance, without manual reports.
Improved stock and fulfilment control
Fewer stock-outs, smoother operations and earlier warning of logistics issues.
Higher-margin decisions
Understand promotional impact, channel ROl and profitability drivers clearly.
Stronger customer experience
Spot patterns in complaints, delays, returns and cohort behaviour.
Alignment across teams
Everyone works from the same source of truth, not siloed dashboards.
Reduced reliance on analysts
Teams ask Abi for instant answers instead of waiting for Bl reports.
Data confidence for all staff
Configur and Abi make data usable for everyone, not just specialist analysts.
Why Configur for retail?
No more toggling between platforms or stitching reports.
Unify data from Shopify, Magento, WooCommerce, POS systems, ERP, WMS, Google Ads, Meta Ads, email platforms, loyalty systems and customer service tools.
Configur provides the story behind the numbers. Understand why performance is up or down, not just that it changed.
Your data stays within your controlled environment. Role-based access ensures the right people see the right information.
Ask questions in plain English and get actionable insight immediately. No waiting for analyst reports or toggling between platforms.
Trade smarter. Serve customers better.
Run operations with confidence.
Give your retail teams the clarity they need to make faster decisions and improve performance across every channel.